Support Options

 

Free Support

Included

(for minimal setup)

  • Help setting up basic data reporting into Google Analytics, Google AdWords, and Facebook Advertising.
  • Help setting up minimum configuration requirements inside Infusionsoft.
  • Help installing our server side WordPress and/or PHP plugin.
  • Help using our API.
  • Training on the use of any third party software such as Google Analytics, Google AdWords, Facebook Advertising, Infusionsoft, etc.
  • Troubleshooting any software not written by AnalyticsConnect.io.
  • Troubleshooting any webhost, DNS, or client platform issues.
  • Writing custom code and data entry/import.

Incident Support

$97.95 per Incident

(one item per incident)

Premium Support

$995.95 for 30 Days

(new clients only)

  • Complete setup and configuration help for AnalyticsConnect.io.
  • Advanced configuration help for Google Analytics, Google AdWords, Facebook Advertising, and Infusionsoft, as it relates to the use of data supplied by AnalyticsConnect.io.
  • Training on Google Analytics, Google AdWords, and Facebook Advertising, as it relates to the use of data supplied by AnalyticsConnect.io.
  • Review and tune-up of your sales process.
  • Troubleshooting the integration of third party software and systems.
  • Writing custom code. (Up to 3 hours of custom programing. Additional time available at $97.95 per hour.)
  • We assume you have a relatively healthy and properly configured Infusionsoft account. While we're happy to help fix any small errors we notice along the way, extensive damage repair may require additional fees of $97.95 per hour.
  • Data entry/import.

All sales are final. No refunds, exchanges, or transfers.